Vendor reports and status

Last updated: 2026-10-08. "Filed" means submitted or published. It does not mean a vendor has acknowledged, reproduced or fixed anything.

Intel

Channel Visibility Status
Intel Community, Wireless board Public Posted 2026-10-03.
Intel Customer Support case Private Opened 2026-10-03. On 2026-10-06 Intel asked for a test with its generic ICPS package. Results sent 2026-10-07: the generic 50.26.623.243 does not have the bug. Asked Intel which version fixed it, to get the fix to OEMs and Windows Update, and to publish an advisory. On 2026-10-08, sent Intel the list of other affected laptop makers and organizations. Awaiting answer.

Microsoft

Channel Visibility Status
Feedback Hub: OneNote Public Filed 2026-10-03 with the full root-cause report attached.
Feedback Hub: Windows networking / WFP Public Filed 2026-10-03 with the full root-cause report attached.
Feedback Portal idea (OneNote) Public Opened 2026-08-27 for the symptom. Root cause added as a comment on 2026-10-03.
Microsoft Q&A thread Public Answer with the root cause and workaround posted 2026-10-03, for other users with the same symptom.
Microsoft Support case Private Opened 2026-08-27 and escalated to OneNote engineering. It never found the cause, and Microsoft has not replied since. Full root cause sent 2026-10-03. On 2026-10-07, asked for a case owner and escalation to the Windows Update driver-distribution team and Azure Front Door. Awaiting answer.

Samsung

Channel Visibility Status
Samsung Community US, Computers board Public Posted 2026-10-03, hidden by Samsung's spam filter, restored by a moderator. Update with the October 7 results posted 2026-10-08.
Samsung Care live chat (Laptop Department) Private Case opened 2026-10-03 and noted for escalation to Galaxy Book software engineering. No follow-up from Samsung. In a second chat on 2026-10-08, Samsung said the first case was "only for documentation" and that it has no software engineering escalation department, and referred the owner to Amazon and a US phone line. A supervisor offered troubleshooting or a repair, then gave the address of Samsung Electronics America's Office of the President. A second case was opened.
Samsung Electronics America, Office of the President Private Formal complaint and compensation claim sent 2026-10-08, asking Samsung to put the fixed package on Windows Update and to reply in writing within 14 days. Awaiting answer.

Not yet received